Front of House Team Player - Dick Turpin, Wickford

Wickford, Essex
21 Sep 2016
19 Oct 2016
Job Type
Full Time

Position Summary

Interact with customers, take food and drink orders and deliver fantastic customer service.

Key Responsibilities

  • Promote friendly, efficient and effective relationships with all customers and team members
  • Approach all work responsibilities with a positive and proactive nature
  • Take food and drink orders and deliver these to our guests with fantastic customer service
  • Responsible for the payment and accurate charging of all orders taken
  • Carry out open and close-down procedures of the bar at specific times
  • Ensure bar stock levels are monitored and rotated
  • Maintain high standards of cleanliness at the bar and in the customer area
  • Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
  • Drive sales by up-selling at every opportunity.
  • Carry out any reasonable request that may be made by the House Manager and any other member of the management team.

Essential Qualities

  • Honesty and reliability
  • Fantastic people and social skills
  • Proactive and self-motivated
  • Love your job - demonstrate a positive attitude all day every day
  • Ability to follow company procedures and deliver high standards
  • Competent numerical & cash handling skills
  • Flexible and adaptable to perform any other duties as required
  • Ability to work a variety of shifts including weekends, days, afternoons and evenings