Hospitality Supervisor - Chigwell
- Employer
- Chartwells - Independent
- Location
- Chigwell, Essex
- Salary
- Competitive
- Closing date
- 4 Mar 2025
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Hospitality Supervisor - Chigwell
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Responsibilities Include:
- Supervise the day to day running of the Hospitality operation across the venue
- Delivering events, ensuring all guests receive an impeccable level of service
- Supervising the front of house team to ensure we continue to deliver impeccable food and customer service to all.
- Ensuring all allergen management processes are followed & that food is delivered in a safe & secure manner
- Engaging with pupils, staff and visitors to customise each events requirement to deliver a dedicated bespoke service.
- Communicating regularly with your line manager to monitor KPIs and targets
- Implementation of Health & Safety withing the hospitality department
- Bring ideas and innovation to the Hospitality, as well as raising the standard of service
- Proven experience in a high-end hospitality environment is a must have.
- Strong organisational & time management skills-you can juggle priorities.
- The ability to liaise effectively with clients, managers and stakeholders.
- Be passionate about great-tasting food and exceptional customer service
- A hands-on approach with a problem-solving mindset and a "can-do attitude".
- Attention to detail that ensures every client interaction is flawless.
- An outgoing & confident personality, fostering team spirit and a supportive work culture.
- A good understanding of the hospitality industry trends, with a proactive approach to innovation and client satisfaction.
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