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Supervisor - The Gatehouse

Employer
Urban Pubs & Bars
Location
London, Greater London
Salary
14.00 - 16.00 per hour plus tronc
Closing date
4 Mar 2025
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Job Details

Supervisor - The Gatehouse

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Gatehouse is an independent local pub, restaurant and beer garden, located in the picturesque heart of Highgate Village. Under the watchful eye of our head chef Chris Payne, our focus lies on quality seasonal British food with a strong Spanish influence, sourced from the finest producers and suppliers. Every Sunday we serve up the best roasts in Highgate. Behind the bar you'll find an excellent range of local and continental craft beer and cask ale, an impressive global wine list and classic cocktails. Join us for lunch or dinner, grab a coffee or just roll in for a few pints - we are open seven days a week.



Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?


What's it all about:

  • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
  • Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
  • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
  • Able to deal with customer queries quickly and professionally
  • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
  • Able to support the Management team to deliver set goals
  • Able to promote and market the venue, private hire spaces and events as appropriate to our customers


We offer:

  • Competitive hourly rate + tronc
  • Career progression and promotion opportunities with regular new openings
  • Creativity and flair
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • Regular incentives and socials - a fun, family atmosphere
  • Goes without saying, but we'll feed you during your shift
  • Access to your wages at anytime via Wagestream
  • Birthdays are important - take the day off on us
  • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral!!
  • 10% off Gym membership
  • 30% off grooming and hair salons
  • Employee Assistance Programme (EAP)
  • Cycle to work scheme


Who We Are:

Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.


Interested in hearing more?

Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Company

We're a growing brand of independent pubs, bars & restaurants in the heart of London. 

Urban Pubs & Bars was founded in 2014 by Nick Bring and Malcolm Heap and has since expanded to an estate of 40 pubs, bars and restaurants across London.

Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional operators who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key, whilst devoting tine and attention to the team that operate those sites is a major part of that investment.

We're always looking for talented people to join our team. If you're enthusiastic, full of energy, love being around people and have a passion for all things hospitality, then apply. 

Company info
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Urban Pubs & Bars

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