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Works Delivery Manager - Birmingham

Employer
SSP
Location
Birmingham, West Midlands
Closing date
4 Mar 2025
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Job Details

Works Delivery Manager - Birmingham

About Us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 37 countries. We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands.

These include our own brands Upper Crust, Millie's Cookies etc. as well as franchise brands such as M&S, Starbucks and Burger King.

About the Role

  • To utilise the "in-house" Artisan team as much as possible to reduce exposure to external contractor costs.
  • Ensure KPIs for logged jobs are met
  • Keep up to date records on the progress of each job including Materials, Hotels, Subsistence, Overtime and Milage records and provide regular management records weekly and monthly
  • Ensure the team act professionally at all times and are up to date with necessary training, externally and internally to keep accreditation and minimum safe standards of competency
  • Manage renewal of Passes and Permits at Airports and Annual Generic RAMS at Railway Stations
  • Keep up to date records on compliance such as PPE / Vehicle / Tool and Workshop checks
  • Ensure in house CAFM system is kept up to date and reconciled with correct information
  • Liaise with Maintenance Managers on larger projects and "Project Refresh"
  • Install an audit process - where individuals work can be validated and confirmed as complete to acceptable standard to ensure we are getting value for money.
  • Provide technical advice when required to HD staff tp improve knowledge and cross - functional learning

Key working relationships

  • To report to Head of Maintenance
  • Maintenance Managers H&S Teams in external businesses in Rail and Air
  • Operations Managers
  • Operations Directors
  • Project Managers

To be successful in this role you will need:
Essential:

  • In depth knowledge of Construction inclusive of basic electrics and M&E.
  • A good understanding of General Maintenance Activities.
  • Good Geographical knowledge of the country and understanding of implications / issues influencing travel & journey time.
  • Knowledge of the factors leading to successful outcomes (such as achieving a First Time Fix) ability to discuss at a technical level with Operatives Work Around to solutions.
  • Good working knowledge of a retail business.
  • Plans and carries out activities in an orderly and structured way.
  • Team worker - actively helps and supports others to achieve team and business goals

Desirable:

  • In depth knowledge of business systems. i.e. Lynx, Trade-Simple, Micros, Power BI, SAP
  • Ability to adapt and learn to CAFM systems
  • Understanding of H&S with NEBOSH or IOSH qualification
  • Specialist Environment experience working with high security environments
  • Experience of managing internal teams across a geographical region / territory
  • Excel knowledge

Company

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