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Breakfast Team Member Mon - Fri (25hrs per week) - Holiday Inn Express Manchester Airport

Employer
RBH Hospitality Management
Location
Manchester, Greater Manchester
Salary
Minimum wage
Closing date
5 Feb 2025

Job Details

Breakfast Team Member Mon - Fri (25hrs per week) - Holiday Inn Express Manchester Airport

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Holiday Inn Express Manchester Airport is a very busy 199 bedroom hotel, offering free breakfast to all guests, a cafe menu and full bar service. Located 1.9 miles from the Airports main terminals, bus. train and metro stations. Free car parking is available on site for team members.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's leave for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over 1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL

What you'll be doing...

  • You will be working Mon-Fri 6am-11am (Bank Holidays 6.30am-11.30am) - 25hrs per week.
  • Be the friendly face that welcomes guests, to breakfast, making their first impression unforgettable.
  • Answer any guest queries regarding allergens, product info etc.
  • Make sure the buffet breakfast is kept clean at all teams and fully stocked.
  • Communicate and liaise with the kitchen team.
  • Clean down the restaurant and re-set for evening service.
  • General cleaning duties in line with the breakfast cleaning schedule.
  • Go the extra mile for special requests, adding that extra touch to make guests' stays memorable.
  • WHAT WE NEED FROM YOU

  • A welcoming personality who loves connecting with people and making their day brighter.
  • Strong communication skills, comfortable chatting with guests and coordinating with team members.
  • Sharp attention to detail, especially when it comes to handling guest needs and reservations.
  • A problem-solver who can think on their feet, handling any situation with a positive attitude.
  • Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
  • High energy and adaptability, thriving in a fast-paced environment where no two days are the same.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


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