Senior Premium Operations Manager - London
- Employer
- Levy
- Location
- London, Greater London
- Salary
- Competitive
- Closing date
- 3 Mar 2025
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Senior Premium Operations Manager - London
Senior Premium Operations Manager - Tottenham Hotspur Stadium
Are you a hospitality professional with a passion for delivering world-class experiences? Levy UK & Ireland is searching for a Senior Premium Operations Manager to lead the charge at Tottenham Hotspur Football Club (THFC), delivering exceptional service in the most exclusive settings, including the prestigious Chairman's Suite. More about the role:
Senior Premium Operations Manager - Tottenham Hotspur Stadium
- 50,000 per annum
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Are you a hospitality professional with a passion for delivering world-class experiences? Levy UK & Ireland is searching for a Senior Premium Operations Manager to lead the charge at Tottenham Hotspur Football Club (THFC), delivering exceptional service in the most exclusive settings, including the prestigious Chairman's Suite. More about the role:
- The role will have full ownership of the co-ordination and delivery of world class hospitality within a state-of-the-art multi-purpose stadium. Your operation will primarily focus on delivery of the Chairman's suite, as well as looking after the internal requirements of the match day operations
- This role will also support our wider delivery of the Conference and Events (C&E) business on non-matchdays, as required
- You must be knowledgeable and passionate about both food and beverage, especially beneficial would be a focused wine knowledge with an expectation of holding a WSET Level 2 certification or above
- The unique nature of this area of the premium operation means that whilst delivering world-class hospitality, you must be able to understand discretion within service and lead your team to be sensitive to conversations and individuals that are hosted within this exclusive, private space. This is a wonderful opportunity for the right candidate to join a best-in-class operation and find ways to raise the bar
- High-End Hospitality Experience: A proven track record in luxury venues, 5-star environments, luxury hotels, premium event spaces or a private members or liaising with senior level management and high net worth and ultra-high net worth individual clients
- WSET Qualification: Your expertise in wine and beverages will set you apart
- Attention to Detail: A sharp eye for detail, ensuring every moment exceeds expectations
- Leadership Skills: The ability to lead, inspire, and cultivate a culture of excellence within your team
- Passion for Innovation: Constantly striving to elevate experiences and drive guest satisfaction
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