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Front of House - North London

Employer
The Basement LDN
Location
North London
Salary
From £24,000 per annum (hourly rates options available on a part-time flexible basis)
Closing date
21 Feb 2025

Front of House - North London

Full-Time & Part-Time Positions Available

Rate: From £24,000 per annum (hourly rates options available on a part-time flexible basis). Discretionary monthly performance bonuses available.

The Basement Gym + Studio is looking for a new front of house to join their dynamic and diverse team in the Kentish Town/Camden area, North London. 

The Basement Gym + Studio offers the ultimate fitness space for inspired, individualised + serious training in North London. It endeavours to create a premium training environment that is welcoming, community focussed and executed with a polished but personalised feel, inspiring members throughout their fitness journey with the Club.

The successful applicant will also assist the wider team with the following responsibilities:

  • Providing a front of house presence at the Gym’s reception area, known as “the bar”.
  • Assisting with serving of coffees and fresh protein smoothies at the bar.
  • Assisting the Club’s sales and marketing team in their sales effort.
  • Carrying out tours of the gym floor, selling memberships and signing members up.
  • Assisting with member enquiries regards, for example, freezes, cancellations, bookings, day-passes and class times.
  • Day-to-day cleaning of the fitness equipment, changing rooms and spa facilities.
  • Completing daily checks (including gym floor checks and equipment safety checks).
  • Subject to relevant qualifications:
  • assisting members of the club with fitness related enquiries;
  • delivering fitness inductions on the gym floor; and
  • assisting with the delivery of 1-to-1 fitness training services.

Maintaining a clean and safe environment for our members is essential to ensuring an enjoyable workout space. Cleaning the equipment and gym area is a key task carried out by all members of the team daily to ensure the Club is kept to the highest of standards for our members.

The successful applicant will be passionate about fitness. A background in fitness training or sports is advantageous, although not a prerequisite.

Qualifications + Experience

  • Experience in hospitality, retail or the fitness industry preferable.
  • The successful candidate will be able to demonstrate sufficient interest in the fitness industry to grow into the role.
  • Background in sales is also helpful.  

Personal Qualities

  • Good interpersonal skills, to be approachable and confident in dealing with a wide variety of people.
  • Ability to communicate clearly in person. A fast learner, sharp minded and alert.
  • Ability to work well as a team member, as well as use initiative where required. Ability to be flexible in undertaking varied tasks and to ‘muck in’.
  • Willingness to comply with Club policies and procedures (to include the appropriate use of cleaning chemicals, incident and damage reporting, health & safety etc).  

Club Operating Hours

  • Mon – Fri: 6:00am to 10:30pm
  • Sat – Sun: 9:00am to 8:00pm

We are specifically looking for an individual able to commit to a work pattern that will include weekends.

What we offer

The Basement Gym + Studio is a fresh new face in the fitness industry. We have ambitious plans to expand the brand in 2025. Club Management takes a proactive approach in coaching members of the team and endeavours to provide regular feedback to optimise personal and professional development. This role if perfect for someone looking to grow with us and help us carve out an identity as a premium fitness space across London. 

Expected start date – February 2025

Interested applicants should send their CV with a cover paragraph by clicking the Apply Now button. We’d be delighted if you could include in the cover paragraph about what drew you personally to the fitness industry and why it’s an industry you are passionate about.

We look forward to receiving your application. Thank you!

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