Head Therapist

About the roleJoin our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Salary 27,412

We have a fantastic opportunity for a Head Therapist at Warner Hotels.

The benefits of working with us

• Potential live in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts offers with many national brands and retailers.
• A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% Discount to you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As a qualified Head Therapist, you will manage a small team of therapist to provide professional massages, therapies, and beauty treatments to our guests using our Temple Spa range.

You will be managing the spa environment and treatment diary, whilst maximising opportunities for guests to enjoy our facilities and get the best out of their stay.

What are we looking for?

• An attentive people person who will be able to lead the team of Spa Therapists to achieve the departmental objectives.
• Someone who understands how to create a bespoke treatment based on individual personal circumstances.
• A hands-on leader who will participate in carrying out treatments throughout the week.
• An individual who has a high level of knowledge specific to your area of expertise and uses this skill and knowledge to coach leaders and team to thrive.
• Great communication skills to ensure you and the team create an excellent, quality 'experience' within the Spa.

What skills do I need?

• In-depth knowledge of a variety of massages and beauty treatments
• Good financial knowledge with the ability to manage costs in line with the Spa budget.
• Able to set targets to ensure the department maximise on all sales opportunity.
• Able to manage multiple priorities and adapts quickly to changing requirements.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com