Front of House Assistant - London

Front of House Assistant 13.15 per hour London

Craft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Front of House Assistant based at Southbank Centre Café.

Are you a people person with a passion for great service? We’re looking for a Front of House Assistant to be the friendly face of our café. If you enjoy working in a fast-paced, customer-focused environment and have a knack for keeping things clean and organized, this is the perfect role for you!

What You’ll Do:

- Provide Excellent Customer Service: Greet customers with a smile, take orders, and ensure they have a positive experience.

- Serve Food and Beverages: Prepare and serve drinks, deliver food to tables, and assist with special requests.

- Table Maintenance: Clean and sanitize tables promptly after use, reset them for the next guests, and rearrange seating as needed.

- Maintain Cleanliness: Keep the front-of-house area spotless, including counters, floors, and service stations.

- Stock and Replenish: Restock cutlery, napkins, condiments, and other supplies to ensure everything is readily available for customers and staff.

- Support the Team: Help with opening and closing tasks, including setting up and breaking down service areas, tidying up, and ensuring the café is ready for the next shift.

- Follow Health and Safety Standards: Ensure all hygiene and safety protocols are met to provide a clean and safe environment for customers and staff.

 

What We’re Looking For:

- Customer-focused: You enjoy interacting with people and making their day better.

- Organized and Detail-Oriented: You take pride in keeping things tidy and running smoothly.

- Team Player: You thrive in a collaborative environment and are always ready to help your colleagues.

- Energetic and Adaptable: You can keep up with the pace of a busy café and switch between tasks effortlessly.

- Experience: Previous experience in a café or hospitality setting is a plus, but we’re happy to train the right person!

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• A holiday purchase scheme
• Regular social events and communication with our leaders
• Volunteering days
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.

A Honest Approach, A Passionate Team, Quietly Confident