L&D Business Partner - Central London

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

JOB TITLE: L&D Business Partner

MAIN OBJECTIVES OF THE ROLE: 

• In this hands-on role, reporting into the Group HR Director, you will be instrumental in the creation, delivery and continual improvement of our core L&D programmes and initiatives focusing on developing essential skills and capabilities whilst fostering a culture of growth.
• You will have the responsibility for the creation, delivery and continual improvement of our core L&D programmes. You will leverage your expertise in learning delivery and operations to create innovative solutions that drive engagement and learning outcomes.
• We have some great foundations in place, and this will be about evolution, taking things to the next level and moving towards a best-in-class approach with exceptional basics.

MAIN DUTIES

Strategic Support

• Assisting the Group HR Director in creating the learning and development strategy and setting clearly defined KPIs ensuring alignment with the overall company strategy
• Develop and execute a strategic calendar for learning program delivery
• Design and deliver L&D programs and initiatives
• Bring industry trends, innovations and disruptive new ideas to drive the value, effectiveness and engagement of our L&D portfolio
• Support on Ad hoc projects aligned to the overall HR strategy and/or key initiatives

Learning & Development

• Own the new starter 90 day on-boarding framework ensuring they complete their OTJ training, online training, inductions and training plans
• Ensure our Regulatory & Mandatory training programme is effectively set up, delivered and monitored in line with the agreed framework
• Ensure that both Company and local inductions are being held for new starters to a consistent companywide standard
• Develop and deliver in-person and virtual training sessions and workshops
• Act as a point of contact for employees seeking guidance on development opportunities
• Collaborate with managers to identify skills gaps and training needs across the business
• Build strong relationships with internal stakeholders to ensure alignment and support for Learning & Development initiatives.
• Partner with both HRBPs and business leaders to identify skill gaps / development needs and design appropriate L&D plans
• Develop a suite of tools and learning materials to uplift line manager capability
• Creation, management and delivery of leadership and management programmes
• Promote and champion the use of our online learning offering that supports self-development and personal development for all employees

Reporting, Processes and Systems

• Regularly assess the effectiveness of training programs through feedback, assessments, and other performance metrics
• Provide regular L&D performance reporting including on our regulatory requirements
• Manage and maintain effective relationships with external vendors and partners
• Recommend and implement new tools, technologies, and practices to enhance the effectiveness of Learning & Development initiatives

REQUIRED SKILLS AND BEHAVIOURS:

• 5+ years of experience in a fast-paced learning and development business.
• Demonstrated expertise in designing and implementing learning programs that drive organizational performance and employee development.
• Strong analytical skills with the ability to problem solve and to interpret data and make informed decisions to enhance learning strategies and outcomes.
• Proficient in learning management systems (LMS) and other relevant technologies that support learning delivery.
• Strong communication skills, both verbal and written, with the ability to convey complex information clearly.
• A passion for Learning & Development and have a commitment to continuous improvement and professional development.
• Demonstrated ability to manage multiple projects and priorities.
• Can-do attitude, high energy, naturally and proactively identifying challenges as well as developing and delivering solutions of value.
• Ability to work collaboratively in a fast-paced and evolving environment.