General Manager - Gloucester

General Manager, Holiday Inn Gloucester

Are you obsessed with detail? Do you constantly look for improvements whilst aiming for excellence? Are you able to manage multiple revenue streams and the teams of people that deliver this revenue? Then lets talk.

We are looking for an experienced Hotel General Manager to lead, inspire and motivate our high performing team to continually deliver exceptional customer service and commercial results.

As our Hotel General Manager, you will be the driving force behind our success. Leading and inspiring your team to deliver exceptional service and exceed guest expectations. Driving growth and profitability through multiple revenue streams and cultivate a positive and inclusive work environment that fosters teamwork and personal growth at all levels.

Requirements:

• Proven experience as a Hotel General Manager within a branded hotel or similar leadership role in the hospitality industry.
• Strong leadership skills with a track record of motivating and developing teams.
• Excellent communication, interpersonal, and problem-solving abilities.
• In-depth understanding of hotel operations, revenue management, and guest satisfaction.
• A passion for hospitality and a relentless commitment to excellence.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just 30 B&B.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.