Skip to main content

Assistant General Manager - Cicchetti - Knightsbridge, London

Employer
San Carlo Group
Location
Knightsbridge, London
Salary
Competitive + Bonus & Tronc
Closing date
25 Dec 2024

Job Details

Assistant General Manager - Cicchetti - Knightsbridge, London

Cicchetti Knightsbridge are hiring an Assistant General Manager!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas - including Kuwait, Bangkok, Qatar, Egypt & Dubai and with a new site set to open in Miami next year.

Colleague Benefits:

  • You will be joining, one of the world's leading family-owned companies - which means global opportunities
  • Delicious, healthy Meals whilst on duty - all free
  • 30% discount in our restaurants, for you and your friends & family
  • Gym discount scheme
  • Squadra - our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
  • Support in training and continuing Professional development
  • Online development training with our San Carlo App 'lacademia'
  • Wagestream - giving you flexibility to access, track, build and better manage your pay.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
  • Free confidential counselling sessions to help with you and your families wellbeing
  • Free online health portal - giving you resources at your fingertips to help you reach your goals.
  • Access to Hapi-life - a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
  • Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to 1000 per person!

Key Responsibilities:

  • Overseeing the day-to-day operations of the restaurant, deputising for the General Manager when they are not on shift
  • Undertake all Duty Manager responsibilities where relevant/needed
  • Ensure your Duty Managers have an up to date Talent Pipeline for their departments with training needs and succession plans
  • Hold monthly reviews with all Department Managers reporting to you to ensure all KPI's are being achieved. Report each meeting to General Manager
  • Manage monthly results from Department manager KPI's
  • Manage customer satisfaction regularly using the tools available, ensuring all guest feedback is dealt with in a professional and efficient manner.
  • Alongside the General Manager, conduct probation's and appraisals to monitor full team performance and development.
  • Track team turnover monthly and ensure it stays below the company target.
  • Ensure Recruitment processes are adhered to at all times including all paperwork and onboarding process for new starters.
  • Create and maintain a safe and comfortable working environment for all staff to flourish in.
  • Ensure staff records are kept up to date with training, absences, lateness, holidays etc.
  • Manage the results from all departmental Health Checks to ensure actions plans are being worked on.

Required Qualifications & Experience:

  • Previous experience in a similar role
  • Team management experience
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction

Company

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Apply for Assistant General Manager - Cicchetti - Knightsbridge, London

Already uploaded your CV? Sign in to apply instantly

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:
Add a cover message (optional)Add a cover message (optional)
Do you currently live and work in the UK with all documentation to prove this? required

By applying for a job listed on Leisurejobs you agree to our terms and conditions. To find out what personal data we collect and how we use it, please visit our privacy policy.

Never disclose any private information in response to a job advertisement or include on your CV any of the following: National Insurance number, driving licence number, passport number, bank / credit card details and date of birth. If you are ever asked to do this by a recruiter, please contact us

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert