Supervisor - Milton Keynes, Buckinghamshire

Supervisor - Milton Keynes, Buckinghamshire

We are now recruiting for superb Supervisors to help lead our team in providing the most competitive socialising environment for adults in Milton Keynes! This is a BRAND NEW venue opening up in Theatre District, so we’re hoping to be the go-to spot for all nights Out!

Job Overview

Reporting into the General Manager and with circa 10-15 direct reports you will lead, inspire and forge an environment where we “Create Unforgettable Experiences One Guest at a

Time”. Ensuring the safety of our team members and guests, operational excellence & driving the business forward commercially are all important elements of the role. Relentlessly pursue perfection.

Job Purpose 

We are looking for an enthusiastic, guest focused supervisor. You will lead, inspire and forge an environment where we “Create Unforgettable Experiences One Guest at a Time”. Ensuring the safety of our team members and guests as well as operational excellence are important elements of the role.

Duties and Responsibilities

• You will thrive in a multi-function, fast-paced, high footfall environment where being hands on is an essential part of your role
• Working across all areas of the business to include bar and games
• Managing shifts to ensure all operational directives are met
• Maintain high standards of food hygiene in line with company procedures
• Assist with stock management procedures as set out by the business. This will include performing ongoing stock checks and assisting with weekly/monthly stock takes
• Manage stock levels through ordering and monitoring whilst reducing wastage
• You will lead the way when it comes to ‘Getting stuck in’ and showing your team what a leader you are
• You will take responsibility for the site in the absence of a senior manager
• You will enjoy coaching and mentoring your team
• Guest experience is at the heart of what we do so the ability to be face to face with your guests when you’re needed most is essential
• The Health & Safety of our teams and guests is our highest priority and as such this will always be at the top of your agenda when leading the team in day-to-day site operations
• To assist in ensuring that the site maintains appropriate accident, incident, and associated contingency management arrangements, including test drills and staff training
• To assist with the cleaning and maintenance of the site
• You will need to be a great communicator to your team and your guests ensuring all enquiries and feedback are dealt with promptly & professionally
• You will be adaptable with a real can-do attitude
• You will help to maintain an exciting and energetic workplace for your team and a safe, fun-filled, exciting venue for our guests
• As with many roles, you will be required from time to time to work above and beyond your contracted hours owing to the demand of the business, its guests and team members

Qualifications/Skills

• Previous experience at supervisory level within a hospitality venue is highly desirable
• A background in bars or pubs
• Strong leadership skills
• Fantastic communication skills
• Ability to thrive in a busy fast-paced environment
• 3-day first-aid certificate desirable but not essential

Working Conditions

• This position will be working evenings and weekends (you must have full weekend availability).
• £12.00 per hour 
• Part Time