Assistant Sales & Events Manager - Tring, Hertfordshire

Assistant Sales & Events Manager - Tring, Hertfordshire

Join the professional team at Pendley Manor.

Our success comes from a passionate interest in the loyal customers who stay in our Hertfordshire Hotel. A successful hotel will not exist without a talented and motivated team with a passionate interest in hospitality and customer service.

BENEFITS

We are an equal opportunity employer offering a number of benefits and discounts as detailed below:

• Spa treatments & products
• Accommodation and Dinner
• Onsite Parking
• Meals on duty
• In house Trainings
• Additional holidays with service
• Recommend a friend bonus scheme  

Here your skills are valued, your growth encouraged, and your dedication rewarded. Join us in shaping the future of luxury hospitality.

An exciting opportunity has arisen for an Assistant Sales & Events Manager within our Sales Team. We are looking for an experienced team member to join our existing team to proactively drive the sales of our conference and event services.

An excellent team player with a keen eye for detail and effective communication with clients and operations team are central to this role.

The ideal candidate must have a passion for delivering a great customer experience and a positive approach to high quality customer care.

Previous experience: A minimum of 2 years' experience in a similar role currently within the hospitality industry, with a proven track record of selling conferences and events.

Key Responsibilities

• To convert all incoming sales enquiries to ensure sales conversion; in line with company procedures
• Conduct show rounds to prospective clients
• To maximise Meetings & Events revenue in line with company Sales plan
• Manage the financial aspects of each event, including the collection of deposits and final payments. Ensure all financial transactions align with the established terms and conditions.
• Knowledge of Opera PMS & Sales & Catering systems essential
• Complete client contracts accurately with relevant detail to achieve client satisfaction and efficient execution of the meeting or event by the operational team
• Compiling accurate operational team function sheets & attending weekly meetings
• Follow up calls to previous weeks clients
• Proactive focus on generating new client leads for Business Development Manager
• Maintaining accurate filing systems for all correspondence
• Building and maintaining relationships with agents, clients and preferred suppliers.

Pendley Manor is an equal opportunities employer providing on the job training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa. Food is also provided when on shift.