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Host - The Gantry Hotel London

Employer
RBH Hospitality Management
Location
London, Greater London
Salary
Minimum wage plus tronc
Closing date
24 Dec 2024
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Job Details

Host - The Gantry Hotel London

JOIN US

STK is a unique concept that artfully blends the modern steakhouse and a chic lounge into one, offering a dynamic, fine dining experience with the superior quality of a traditional steakhouse. STK distinguishes itself by emphasising the social experience and taking a vibe-driven approach to fine dining.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Refer a Friend scheme (earn 350 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over 1000 per year

And much much more!

A DAY IN THE LIFE OF A HOST AT STK ROOFTOP

  • Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
  • Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
  • Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
  • Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.
  • Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
  • Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
  • Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.


    • WHAT WE NEED FROM YOU

  • A people person with a knack for making connections and creating memorable guest experiences.
  • Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
  • Detail-focused and organised, ensuring every reservation, request goes off without a hitch.
  • A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.
  • A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
  • High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.


    • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

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