Therapist - Burton-on-Trent

Spa Therapist

Location: Based at Hoar Cross Hall.

Salary: 12.80 - 14.30 per hour

About Us:

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals....

The Role:

Do you have a passion for wellbeing and delivering exceptional treatments? We pride ourselves on offering an exceptional level of service to our guests, ensuring their experience is tranquil and vitalising.

As part of our Therapy Team, you will play an integral role in creating the perfect experience for our guests to relax and unwind, offering a luxurious spa experience and retreat in our state-of-the-art facilities. Be part of our award-winning team!

Why Join Us:

• Work in a stunning, historic estate with a commitment to excellence in hospitality.
• Competitive Rate of Pay.
• Complimentary use of the leisure and spa facilities.
• Up to 20% target led commission on product sales.
• Staff canteen which provides a variety of lunch options daily.
• Discount on overnight stays and spa days.
• 30% discount on food and drink.
• Employer workplace pension contribution.
• Excellent Induction and training programme.
• Perkbox Online benefits and discounts.
• Free Parking.
• Opportunities for professional development and career advancement.

Key responsibilities:

• Perform a variety of spa treatments including massages, facials, body treatments, and more.
• Ensure clients receive excellent quality treatments and provide customer care to the highest standard.
• Carry out all treatments to the highest standard.
• Always be polite and courteous to guests.
• Assess clients' needs and recommend appropriate treatments.
• Achieve sales and treatment targets.
• Ensure therapy rooms are comfortable, clean, and tidy.
• Abide by all Health & Safety Guidelines.
• Provide clients with personalised experiences, including post-treatment advice and product recommendations.
• Stay updated with the latest spa industry trends and techniques.
• Work collaboratively with other team members to create a positive and welcoming environment.

Person Specification:

Essentials

• L3 Qualification in Beauty Therapy.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong attention to detail and ability to maintain a hygienic and organised workspace.

Desirables

• Proficient in a variety of spa treatments and techniques.
• Previous experience working in a similar role and establishment.

Further Information:

• Part-time: 16 hours per week
• 2 days a week
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.

People say you can't choose your family, well we choose you to be part of ours.