Supervisor - London Bridge

ABOUT US

Starting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go style. And we don't do it alone! We THRIVE TOGETHER by learning, growing, and succeeding as a team, everyday. We take customer feedback seriously and believe in the power of small, meaningful changes to get 1% BETTER one day at the time.

Our mission? To serve fulfilling food that makes everyone happy. Just the way you like it.

WHAT WE ARE LOOKING FOR

Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us!

WHAT'S IN FOR YOU

• Competitive Salary
• Free Gym membership
• Achievable Bonus Scheme
• Social company events
• Wagestream (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift
• Career progression

• Outstanding communication skills
• Approachable, understanding and patient
• Great time-keeping and very good organisational skills
• Positive "CAN DO" attitude who lives the values
• Strong customer facing skills
• Capable of prioritising task

• Responsible of the team during shifts to keep everything running efficiently.
  
• Ensure that all food quality and safety standards are met.
• Lead by example, whether it's handling customer inquiries, jumping in to assist the team, or solving problems on the spot.
• Help train and coach staff to perform at their best.
• Maintain a clean, organised, and welcoming restaurant environment.
• Handle stock counts and orders as needed.
• Communicate clearly with both customers and team members, ensuring smooth service.

• Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry.
• Leadership skills with the ability to inspire and motivate a team.
• Strong organisational and time management skills.
• Ability to thrive under pressure and think on your feet.
• A passion for food, service, and creating a positive work environment.