Health Club Leisure Assistant (Lifeguard) - Roehampton, London

Health Club Leisure Assistant (Lifeguard) - Roehampton, London

Hours: 40 hours per week - must be available to work a variety of weekday and weekend shifts

Location: London SW15

Roehampton Club is London’s premier private members multisport club, offering a wide range of sports including golf, tennis, Health Club, squash and a full catering provision, delivered to the highest standards. We also offer Members and their Guests a programme of social events, sports competitions and coaching. Significant investment is being made to enhance the standards across the club with the goal of achieving excellence in all areas. The Club has 5100 members (3700 adults and 1400 juniors).

Job Purpose:

The Health Club is looking for lifeguards to work 40 hours per week, working various shifts to include weekdays, weekends and bank holidays.

The position of a Leisure Assistant is an area where we have the opportunity to deliver great service and as such the individual in this position must be polite, professional, enthusiastic and vigilant at all times to provide a safe environment for both Members and Guests.

Key Responsibilities:

• Deliver a friendly welcome for all members and their guests when using the Health Club.
• Assist all members who have queries complaints or require information, in a polite, friendly and helpful manner.
• Lifeguard the pool/s when required Assist and supervise members and their guests in their use of the facilities, ensuring their safety and wellbeing at all times.
• Ensure members, guests and staff, observe club rules and enforce them where necessary. Maintain NPLQ qualification and attend monthly training sessions.
• Set up and dismantle equipment as determined by the programme, in a proper and safe manner.
• Administer first aid where suitably qualified, in accordance with Company procedures.
• Comply with all operating procedures of the Health Club and Company.
• To maintain a professional attitude and ensure operational procedures are adhered to at all times.

*A full Job Description will be provided

While full training will be given, the ideal candidate will possess the following qualifications and competencies:

• NPLQ Course – course will be provided  for suitable candidates not qualified
• Trustworthy and reliable
• Ability to use your own initiative
• Excellent customer care skills including respecting internal and external customers
• Excellent attention to detail
• Smart appearance
• Strong team player and good communicator Excellent timekeeping Safeguarding – training available Successful Enhanced DBS as part of recruitment 

Benefits include:

• Overtime paid at the rate of time and a half
• Meal whilst on duty
• Uniform
• 2 additional life leave days per annum
• Staff referral scheme
• Generous company pension matching up to 15% after a qualifying period
• Staff Fund of £550 paid twice yearly after qualifying period
• Use of Club’s sports facilities on working day following qualifying period
• Parking
• Death in Service of 4 x salary
• Ongoing training and development
• Career pathway

The above job description is not exhaustive, and you may be required to carry out tasks, including weekend working, as specified by the Club that are outside the content of your job description on occasion.

To Apply: Please send a CV and covering letter detailing how you meet the criteria for the role by clicking 'Apply'.