General Manager - Accommodation Available - Hayling Island - Hayling Island, Hampshire

General Manager - Accommodation Available - Hayling Island - Hayling Island, Hampshire

Salary: £55,000 - £60,000 per annum

Job Type: 5 days per week

Meadow Bay Villages have an exciting opportunity for an experienced and energetic General Manager to oversee the daily operations of Hayling Island. Recently under new ownership, Hayling Island is currently undergoing a multi-million-pound upgrade programme. The ideal candidate will have a proven history in hospitality management, strong leadership skills, and a passion for delivering exceptional guest experiences. By working closely with department heads and the overall business senior leadership team you will ensure the implementation of strategic initiatives and operational excellence.

Key Responsibilities:

• Operational: To oversee all aspects of day-to-day operations of a multi-faceted holiday park, including Holiday Homes Sales, Guest Services, Security, Touring fields, Food & Beverage, Maintenance and Accommodation.
• Developments: To oversee the implementation of all new developments and site facilities
• Financial: To monitor and control expenditure and manage budgets to maximise profitability.
• Team: The ability to manage and motivate all departments on park to deliver the highest results,
• Guest Experience: Ensuring the delivery of an exceptional guest experience by committing to provide the highest standards of guest service.
• Compliance and Safety: To ensure total compliance in terms of legal regulations, Health & Safety and GDPR. To drive and maintain the highest safety standards and protocols for all Guests, Owners, and Team.
• Site Management: To oversee the upkeep of the property and any maintenance required to ensure all facilities are in excellent condition.
• Strategic Planning: Develop and implement long-term strategies to enhance the park’s reputation and profitability.

Required Skills / Experience:

• Proven experience in a similar role within the leisure industry
• Proven business acumen
• Ability to lead, manage and develop a team.
• Ability to form strong relationships with team, owners, and holiday guests.
• Excellent written and verbal communication skills.
• Flexibility to meet the needs of a seasonal and varied business.
• Have the passion and drive to deliver a first-class guest experience.