Hotel Receptionist

This is a fantastic opportunity to join one of Edinburgh’s finest boutique properties. The 77-bedroom property is full of unique elements, including The Snug boasting a whisky collection of over 160 single malts and blends and our stunning rooftop garden.  The Glasshouse is Scotland’s only hotel part of the prestigious Autograph Collection.

The Role of a Hotel Receptionist

Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit our luxury hotel.

The Hotel Receptionist is responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly, and professional manner.

Our guests will be your priority, you will be approachable, an excellent communicator, and strong organisation skills.  You will have fun with our guests and enjoy being part of the front office team.  Successful candidates will benefit from previous hotel experience using Opera.

Our Top Ten Benefits

1. 28 days’ holiday rising to 33 with length of service. (Including bank holidays)
2. Marriott staff rate available to The Glasshouse team
3. Recognition of positive contributions aligned with our company values
4. Investment into your career with our Management Apprentice programmes
5. Investment into your learning and development with the Digital Learning Zone
6. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers. 
7. Interactive health and wellbeing platform and health care cash plan benefits package 
8. Contributing to your future with the Pension scheme
9. Free meals on duty
10. £500 referral fee if you recommend someone to work for us

YTL Hotels

The Glasshouse Hotel is one of six hotels and properties operated by YTL Hotels in the UK.  YTL Hotels is the hospitality arm of one of Malaysia's most dynamic conglomerates.  

Every day, our stars craft inspired experiences to accomplish our culture of service excellence. 

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.