Guest Help & Information Host - Chessington, London

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Hours: Shifts between 8.45am to park close across a 7-day rota 

Advert closing date: 13th October 2024
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.

Here at Chessington World of Adventures our 2024 season is in full swing, and we are looking for Guest Help and Information Hosts to join the Team!

Working within the Guest Experience Department providing an excellent level of service to our Guests, assisting in the safe and efficient operation of the Guest Help & Information department at all times. 

Day to day this role will include:

• Resolving guest issues on-the-day and post visit via relevant communication channels
• Issuing Ride Access Passes, Lost Children bands and Parent Swap Passes
• Collecting and reuniting Lost Property
• Monitoring ride access pass entrances, providing guidance and support to guests

Qualifications & Experience

All we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver jaw dropping fun to our Guests!

Benefits

• A competitive hourly salary
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more…

Pay Range

Compensation between GBP £8.43/Hr.-GBP £11.50/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.