Housekeeping Manager - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire

Location Description

Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.

Job Description

Responsibilities:

• Be the superhero of cleanliness, overseeing our housekeeping department and ensuring our facilities are spick and span.
• Lead and motivate our incredible housekeeping team, guiding them to deliver top-notch service and maintain our high cleanliness standards.
• Show off your eagle-eyed attention to detail by conducting thorough inspections of guest rooms, public areas, and behind-the-scenes spaces to ensure they're squeaky clean and ready to wow our guests.
• Collaborate with other departments like maintenance and front office to tackle any cleanliness challenges and keep our operations running smoothly.
• Get your organisational skills on point by managing cleaning supplies and equipment inventory, making sure we have everything we need to shine bright.
• Embrace your inner trendsetter and stay up-to-date with the latest cleaning techniques, products, and technologies. Bring the best practices to our team and keep us ahead of the game.

Requirements:

• If you've got previous experience as a cleanliness captain, preferably in the hospitality industry, we want you on our team!
• Your superpower? Leadership and people skills that can energise and inspire our housekeeping heroes.
• Attention to detail isn't just your middle name—it's your whole name! Your commitment to cleanliness and organisation is unparalleled.
• Strong communication skills to coordinate with our team, guests, and other departments. A friendly smile is always a bonus!
• Technologically savvy? Great! Proficiency in housekeeping management software and computer skills will be your trusty sidekick.
• Availability to work flexible shifts, including weekends and holidays. After all, cleanliness never takes a day off!

At TROO Hospitality, we believe in having fun while keeping things spotless! Join our team, and together, we'll create a welcoming and comfortable environment that our guests and staff will adore.

TROO Hospitality is proud to be an equal opportunity employer, embracing diversity and creating a workplace that's as clean as it is inclusive.

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Perks Galore with Reward Gateway: Get ready for a treasure trove of perks and discounts through our partnership with Reward Gateway. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips!
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROOHospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.