General Manager - South West London

General Manager - South West London 

Are you looking for an opportunity to work with an exciting and high-quality fitness brand in London?

We are looking for an experienced General Manager based in South West London (Zone 2) to help drive growth in our dynamic business and an inspirational leader who can coach and inspire our Team.

The successful candidates will have experience of operating within a high quality, consumer-facing environment, preferably from the Health, Fitness & Wellbeing sector.

Qualities we are looking for are:

• Leadership
• Integrity
• Dedication
• Emotional intelligence
• Commercial awareness; and
• Sales ability

Responsibilities Include

• Lead, develop and inspire your team to deliver an amazing customer experience and give the members a sense of belonging.
• Support your team to develop the fitness to ensure the right service is delivered at the right time to maximise participation, aid retention and improve the bottom line.
• Strive to continuously improve work performance
• Actively seek to develop capability and knowledge in job role
• Consistently deliver against commitments
• Offer regular coaching to help team members grow and develop

Key attributes

• Highly personable and professional with outstanding communication skills
• Hands-on and strategic approach to leadership
• At least 5 years General Manager, Centre Manager, Health Club Manager, Golf Club Manager or Resort Director experience within a sports, leisure, fitness or hospitality business
• Experienced in cultivating a culture of service excellence and drive for results with your teams
• Experienced and has a track record in growing club membership e.g. Fitness, golf, tennis
• An advocate of living an active healthy lifestyle
• Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those
• Are a great leader, engaging and inspirational, setting a high-level example to those around you, your team and members alike
• Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your club’s potential
• Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym
• Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers.
• Have a proven track record of success and are eager to bring that winning attitude to the club
• Can engage and influence when needed and can form strategic plans to reinforce your business decisions
• Have a positive approach to team development and continuously look for ways in which to maximise their potential

Your Commitment

Working patterns include primarily Monday to Friday. One weekend in Four.

The Benefits

You will receive a huge number of benefits including but not limited to:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free fitness classes
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Private medical insurance
• Store discount