RESTAURANT WAITER - Harrogate

RESTAURANT WAITER

Various Hours

11.50 per hour plus monthly service charge, typically 2,400 annually

Various Hours Available

Service charge typically over £200 per month (£2,400 per year)
All applicants must be able to provide evidence of their Right to Work in the UK

Nestled within the rolling North Yorkshire countryside, Grantley Hall is a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five-star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award-winning spa and cutting-edge gym, Grantley Hall stands out as a uniquely distinctive luxury hotel experience.

Purpose of the Role

We have fantastic opportunities to work in our food and beverage outlets ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests.

• Delivering the concept and ethos to the required five star standards
• Be able to competently maintain the operation of the restaurant and bars during service
• To inspire and motivate your peers to deliver outstanding customer service
• Responsible for cash and stock security
• Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest
• Carry out the set up and breakdown of the restaurant

About You

• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality
• Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided
• Be presentable, personable with outstanding customer service skills
• To go above and beyond with all guests whilst supporting fellow team members with respect

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Grantley Gateway - Discounts and cash back on shopping and trips out
• Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days