About us

Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Earlier this year we opened our exclusive members’ only Deli; The Dunbar, serving pre-and post-workout smoothies, breakfast pots, hot drinks and a selection of freshly prepared salads, toasties, pastries, cakes and more.

The Role

As a Food & Beverage Assistant in The Dunbar, our Private Members’ Lounge, you will work as part of a team with responsibility for the following:

• Assist with opening and closing of the Private Members Lounge, ensuring areas are ready for service and are cleaned down and secure at the end of each shift
• Interact with customers, take orders, and provide excellent customer service
• Upsell and suggest additional items and new offerings to enhance the guest experience
• Prepare and serve at the counter tea’s, coffees, smoothies, toasties etc
• Check Membership cards and process payments accurately
• Adhere to all Health & Safety regulations
• Collaborate with kitchen staff to ensure consistent and high quality products
• Ensure tables are cleared and cleaned regularly
• Stay updated on current food and drink trends and new menu items
• Carry out duties in all Food & Beverage areas, including Banqueting and Restaurant when required 

 What we’re looking for:

• Previous experience as a barista or team member in a similar role preferred
• Proven experience in a Private Members' club preferred but not essential
• Strong communication and interpersonal skills
• Ability to multitask and prioritise tasks in a fast-paced environment
• Excellent time management skills to ensure efficient service 

What's in it for you?

• Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
• Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R Hotels portfolio
• Employee Assistance Programme (access for your family also)
• Online Benefits Portal
• Fully-funded Apprenticeships
• Free lunch and free parking
• Staff social events/parties/awards
• Cycle to Work Scheme