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Northern Community Leisure Trust
County Down
££12.18 to ££12.18 per hour
Closing date
23 May 2024
Job description:

 Location: Bangor Aurora Aquatics & Leisure Complex

Working Hours: Casual working hours to cover earlies, lates and weekends.

Salary: £12.18 per hour


Here at Bangor Aurora our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Casual Receptionist to join the centre. 


As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff. 


You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and discounted leisure access with excellent benefits and discounts. 


Serco manages these facilities on a day-to-day basis on behalf of the Trust. 



About you 


We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment. 


You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems. 


The ideal candidate will be happy to work weekends and busy periods.



Why Serco 


Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 


A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. 


Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 



What we offer 


  • Discounted membership at the Centre for yourself
  • Free safeguarding training and DBS check  
  • Excellent Development and Training Opportunities   
  • Anytime health line 
  • Employee assistance programme 
  • Benefits portal offering discounts on eating out, travel, shopping and entertainment 
  • A safe and supportive culture   
  • A chance to make a positive difference to the community   





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