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Retail Auditor

Aldeburgh, Suffolk
£30,000 per annum
Closing date
12 Jun 2024

Job Details

Retail Auditor

We have a fantastic opportunity to join the Retail Audit team at Greggs as a Retail Auditor.

We can offer you:

  • 30,000 salary per annum
  • Company car with expensed fuel for business mileage
  • 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
  • Colleague discount, up to 50% off our own-produced products
  • Paid breaks
  • Free hot drinks while on a shift break
  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
  • Career progression and learning and development
  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
  • Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
  • A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

  • The Retail Auditor position will have responsibility for supporting the achievement of the plc's aims and objectives by effectively carrying out Business Assurance audits across the retail and franchise estates, whilst working closely with colleagues both within the Business Assurance function and other teams (Technical; SHE; Retail; Franchise; Supply; Maintenance).
  • This is a full-time role, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is SE covering Suffolk/ Essex areas.

What you'll do

Key Responsibilities:

  • Completing retail and franchise audits in line with targets; planning and managing own time to ensure an efficient service
  • Identifying areas of non-compliance and non-conformance with legislation and procedures/ standards
  • Taking action to protect the business/ customers/ company reputation and providing feedback on results and issues at shop; Area Manager; Business Development Manager and Retail Audit Manager level
  • Communicating audit findings and difficult messages sensitively and in an appropriate manner
  • Identifying and carrying out follow-up audits of poor-performing shops, to provide additional assurances that actions have been implemented and improvements made
  • Engaging positively with shop teams and management; explaining audit purpose, process and ensuring a good understanding and addressing any concerns
  • Generating audit; action plan and non-conformance reports and distributing within agreed timescales
  • Updating audit trackers and folders as required to assist delivery of KPIs
  • Liaising with colleagues internally and externally to ensure an understanding of issues raised
  • Attending meetings as needed and providing positive input and feedback to discussions
  • Carrying out shadow audits both within the team, and with other functions to maintain consistency and improve understanding of the audit process
  • Supporting the development of team members by sharing knowledge and expertise
  • Ensuring knowledge updated by keeping up to date with company policy, procedures and standards

About you

You will fit right into this role if you:

  • Are a strong team player, able to build good working relationships at all levels

  • Have proven high levels of accuracy and attention to detail

  • Have experience of auditing and inspection skills

  • Have strong skills in planning, prioritising, and organising

  • Have excellent written and verbal communication skills

  • Have IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

  • Hold a driving licence as the role requires frequent travel and occasional overnight stays

  • Enjoy being part of a hard-working team, sharing the same end goal

  • Are supportive of an inclusive culture - recognising and valuing that difference is good

  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.


We love what we do and we have fun! It doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join the team.

Our people are what makes us successful. Whether you're looking for a career or a job to fit around your life commitments, we aim to provide all our people with a great place to work, where you will feel valued and have the opportunity to fulfil your potential. ​


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