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Retail and Fastrack Team Member - Chertsey, Surrey

Thorpe Park
Chertsey, Surrey
Up to £11.44/Hr.
Closing date
22 May 2024

Job Details

Retail and Fastrack Team Member - Chertsey, Surrey

What you'll bring to the team


Location: Thorpe Park, KT16 8PN 

Vacancies: Weekday availability

We are recruiting for weekday positions to join our Retail & Fastrack team! 

What will I do? 

You will be working across our wide range of themed stores at Thorpe Park (all with fantastic merchandise to match!), with a keen eye for detail & the drive to provide the best experience possible for our guests. Plus, working for Retail & Fastrack allows you to work within two operations across the park - meaning that no two days are ever the same! 

Whether you are welcoming our guests into the stores & making sure that they are all excellently presented, or supporting our colleagues across the wider Park, one thing that doesn’t change is our mission to deliver world class customer service to each & every guest we encounter. 
You will gain knowledge across multiple areas of the Commercial Department, as well as the wider park, enabling you to provide memorable experiences for all guests that you interact with. If you’ve got a passion for service & sales, then Retail & Fastrack could be the department for you!  

Qualifications & Experience

We’re Looking For: 

  • Someone motivated to achieve targets & work as part of the wider Commercial Team 
  • People who are passionate about providing a high level of customer service to our guests  
  • Someone who is comfortable both working alone, and in larger teams, across our variety of locations 
  • Approachable & welcoming personalities, who also have the desire to learn and gain new skills! 


Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get: 

  • 20 FREE tickets to any Merlin attractions worldwide
  • 25% discount in our retail shops and restaurants 
  • Opportunities to develop and have a longer term career in Merlin 
  • Free bus from Staines station to the Resort for all employees  
  • 40% discount online off LEGO, and much more! 

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. 

If successful through the application process, you will be invited for an interview.  If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. 

Pay Range

Compensation between GBP £7.53/Hr.-GBP £11.44/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.



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