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General Manager - Reading

The National Trust
Reading, Berkshire
55,000 pa
Closing date
29 May 2024

Job Details

General Manager - Reading



Are you an influential leader looking for your next move? We've got an exciting opportunity to join us as General Manager for the Thames Valley Portfolio.

We’re looking for an experienced leader who can collaborate to deliver exceptional standards across a range of activities and places.   

This is your chance to inspire and motivate your team across a portfolio of properties within the National Trust.  The cluster includes Basildon Park a stunning Georgian Palladian mansion with pleasure gardens set within 400 acres of parkland. Nuffield Place close to Henley on Thames and the time capsule former home of William Morris the founder of Morris Motor Cars and Greys Court a picturesque 16th Century Mansion set alongside a series of beautiful walled gardens You’ll turn strategy into reality and deliver across a broad range of operational areas as you share beautiful places with our supporters and communities.

Salary: Circa £55,000 depending on experience.

What it's like to work here

Reporting to the Assistant Director of Operations, you'll be supported by national and regional specialists. In this leadership role, you'll have the autonomy and independence to adapt our national strategy into local plans that respond to the local environment and context.

This is a complex portfolio of listed buildings, accredited museums and stunning outdoor spaces, some open 363 days a year. Combined we have over 300,000 visitors to our pay for entry properties and many more to the countryside.

You’ll also be part of a dynamic wider General Manager community across Hampshire, Oxfordshire, Buckinghamshire, Berkshire and the Isle of Wight all committed to providing access to nature, beauty and history.

You’ll work with other leaders in the culture and arts sector and have an opportunity to be part of the National Trust’s pioneering work in telling the unique stories of our places.

Some bank holidays and weekend working required on a rota basis

What you'll be doing

You’ll blend your operational experience with clear strategic thinking and be comfortable seeing the big picture as well as dealing with the day to day needs of our places.

You will lead a team of Heads of Departments who look after our buildings, countryside, gardens, and visitor operations, as well as fantastic teams of volunteers across the different properties. Working alongside Area Managers operating the commercial businesses, you’ll have overall accountability for the portfolio’s visitor experience, risk and compliance, financial success and conservation practices.

You’ll work in partnership with people and organisations outside the National Trust to create the biggest impact for people who access our rich cultural and natural heritage, whilst always championing conservation.

Please also read the full role profile, attached to this advert.

Who we're looking for

  • An outstanding leader of people with a commitment to inclusion and diversity.
  • An understanding of and interest in – the historic and natural environment, cultural leadership and heritage, and the balance between managing public access and conservation.
  • Strong operational experience and a clear strategic thinker.
  • Able to build relationships with a complex series of external partners and collaborators.
  • Able to effectively communicate at all levels, you’ll have experience in connecting teams and building toward a shared vision.
  • An interest in Climate Change and the impacts upon people and places.
  • Comfortable managing operational risk, understand the underpinning need for compliance and know what it means to hold others to account.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme 

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Company info
The National Trust

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