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Casual Receptionist - London

CH&Co Group
London, Greater London
£14 per hour
Closing date
11 Jun 2024

Job Details

Casual Receptionist - London

Casual Receptionist 14.00 per hour London

We are CH&CO, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are recruiting for a Support to work at Operations Venues.

Front of House

  • Manage the RSA Reception duties in an open and robust manner
  • Welcome visitors by greeting, assisting, and directing them appropriately
  • Understand the programmes of work with the RSA to be able to share this knowledge with fellows and visitors
  • Monitor the general email address directing emails and telephone enquiries to the appropriate team
  • Represent the business with your appearance reflective of the agreed uniform guidelines
  • Liaise with the Fellowship team attending meetings as required to enable an efficient communication with fellows. Being aware of the RSA offer to Fellows and their importance to RSA
  • Working with Fellowship Services, support Fellows and non-Fellows, getting in touch with
  • Fellowship Services by telephone, email or by post, resolving a wide range of enquiries and complaints
  • Work collaboratively with other teams to support with team administration in an open and collaborative ‘One RSA’ approach
  • Ensure all visitors are assisted in a timely manner
  • Know how to read the booking system and be aware of each event and their requirements
  • Be the central hub for communication between the Facilities team and our Venue partner to deliver the best service to our clients and visitors and achieve the most efficient results
  • Support the continuity amongst all front of house colleagues by documenting and communicating actions, irregularities, and continuing needs
  • Use the telephone system answering it as set out in pre-agreed standards
  • Keep a safe and clean reception area by complying with procedures, rules, and regulations
  • Cloak room cover
  • Maintain a record of all collections and deliveries, items left by clients and ensure they are dealt with accordingly
  • Responsible for booking couriers sourcing the best price for the required task
  • Take ownership of all signs being displayed around the house, following the brand guidelines
  • Learn and understand the various income resources the charity has such as the Fellowship and the hospitality areas of the RSA
  • Assist with adhoc duties when required
  • Assist with light weight duties in the absence of FoH Assistant in order to ensure smooth running of events
  • Being able to provide house tours for visitors
  • Keep public areas tidy and clean at all times, performing house walks
What's in it for you?

Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • A holiday purchase scheme
  • Regular social events and communication with our leaders
  • Volunteering days
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
  • Cycle to work scheme
Inquisitive, Inclusive, Uplifting


We are CH&CO, a group of chefs, nutritionists and people pleasers with a shared passion for food that fuels emotional positivity as well as physical wellbeing.

In a world where what we consume is becoming ever faster and more disposable, we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present.

With cafes, restaurants, bars and dining rooms in workplaces, venues, destinations, livery halls and schools throughout the UK, we have plenty of prospects for the right people.

Company info
CH&Co Group

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