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Wet Cleaning Facility Manager - London

Imperial London Hotels
London, Greater London
Closing date
11 Jun 2024

Job Details

Wet Cleaning Facility Manager

Imperial London Hotels Group

London WC1 40 hours a week - 40,000 - 45,000 + Benefits

In joining our team, you'll be immediately welcomed into the Imperial London Hotels (ILH) family where we have a rich history of 175 years of hospitality experience creating unique guest experiences.

Our Laundry service - Little Bill Laundry - Provides washing services and linen rental producing over 500,00 items a week for our 7 Imperial London Hotels and other hotel brands across central London. We are a family run business with over 113 years of experience and are committed to providing a green, sustainable and reliable service though our investment in the best machinery and operating a fleet of CNG vehicles to lead the way for sustainable laundry processes.

What we want from you

A proven track record of working within the commercial laundry sector with some technical knowledge. To manage and supervise the operations team preparing, processing, finishing, repairing or dispatching garments to required quality standards. Setting the operations KPIs with the general manager and producing and managing the operational budget

Ensure and enforce that the Operations Team carry out and maintain their operations in compliance with UK Statutory regulations. Produce and put in place the preventive and corrective maintenance plan to keep the machinery in perfect conditions in compliance with UK Statutory regulations

Interview and recruit staff for the operations department and Ensuring the welfare of all staff within the areas under your management. Report any incident with any member of the staff following the company procedures. Plan annual leave available slots throughout the year and produce a rota for each shift for all the operations team members. 

What you'll get in return

  • Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days (pro rota)
  • Workplace pension scheme
  • Uniforms and refreshments (e.g. tea, coffee & toast)
  • 300 Refer a Friend Scheme
  • Opportunity to explore other roles within ILH Group after 1 year of service
  • 50% discount to friends and family in our hotels (excluding Morton Hotel)
  • Interest-free season ticket loan (after probation)
  • Training and development through our ILH Group Academy
  • Employee recognition awards, Christmas Party and other social events
  • Local discounts at Gym, Dry Cleaners, and Restaurant outlets
  • Reward and recognition schemes
  • e-points to be used across several high street brands and online retailers
  • Supported by Hospitality Action



Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels.

Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.

The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury.

Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.

Company info
Imperial London Hotels
6 Coram Street

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