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Golf Range Assistant - Sutton Coldfield

Employer
The Belfry
Location
Sutton Coldfield, West Midlands
Salary
11.51 - 12.07 per hour
Closing date
20 May 2024

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Golf Range Assistant - Sutton Coldfield

We have a fantastic opportunity for a Golf Assistant to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for...golf. We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

The Belfry is synonymous with golf and has hosted the Ryder Cup four times - more than any other venue in the world. Our world class golf courses have produced some of the most dramatic moments in the history of the sport. They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

Salary


The on-target earning potential for this role is 11.51 - 12.07 per hour compromising of a base hourly rate of 10.88 - 11.44 plus a qualified estimate of 0.63 gratuities per hour.

About the role

This position is on a casual contract and will require working at the weekend

Working within the driving range you will be required to undertake golf range operational duties, including retail, taking bookings and ensuring communications are answered and up to date while delivering exceptional service to every customer

You will also be responsible for:

  • The smooth running of the golf academy including range cleanliness, keeping ball levels to a maximum and ensuring all areas are well-presented
  • To complete ball pick shifts
  • To take orders for food and beverages
  • To deal with customer enquiries and queries in a polite and professional manner
  • To maximise revenue and departmental targets to increase revenue for the golf academy and golf operation

About you

The ideal candidate will have an interest in golf and have experience in customer service or hospitality.

You will also be the following:

  • A team player with a can-do attitude
  • Driven to offer a high standard of service to the guests who use the driving range
  • Flexible to work weekends and pick up last minute shifts if needed


Belfry Benefits

Wellness

Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

Team social events throughout the year

Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'

The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want

Healthcare schemes: life assurance, 24-hour GP, health cash-plans

Employee Assistance Programme

The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

Long service awards

Additional paid holiday for long service

Reward Vouchers

Free meals on shift in our canteen

Annual Belfry awards

Team appreciation events

Fantastic resort discounts across restaurants, bars, retail, and golf

Bed & Breakfast from 35 per room

Free staff parking

Subsidised taxi service for those who don't drive

Live-in accommodation for up to 3 months

Relocation bonuses

Learning & Development

Excellent training and career opportunities

Internal career pathways programmes

Access to The Belfry Campus Learning

Commitment to developing our team through apprenticeship programmes

Making a difference

Belfry ESG committee, dedicated to delivering an environmentally sustainable business

Supporting industry, local and national charities

Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes







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