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Supervisor - Flannels - Blackburn

Blackburn, Lancashire
Closing date
11 Jun 2024
Supervisor - Flannels - Blackburn

Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

    Job Description

    The Ambition

    Support with daily workload and delegation to team

    Supervise work, check completion and deliver to expectation set by line manager

    Use business communication tools for completion of tasks and ensure your team understand all key functions

    Understand all process and procedures and set the example for others

    Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles

    Understand daily controls and how to set up the store

    Understand company policy and rules regarding security measures and demonstrate compliance and controls

    Compliance with all till and cashing up controls

    Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements

    Understand product features and benefits, ensuring knowledge is kept up to date in line with new products

    Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners

    Understand KPI targets and expectations to achieve results

    Demonstrate commercial awareness and adopt right product, place and time compliance

    Understand the Frasers structure, elevation strategy and initiatives

    Engage with and feedback issues to contribute to the wider business

    Support senior management to coach the team

    Understand and support performance management processes

    Understand your individual role and responsibilities and how they impact the team

    Demonstrate day to day best practice standard and compliance

    Support the team and act as a role model

    Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store



    The Requirements

    Experience of leading a team within a retail environment 

    Knowledge of and passion for luxury brands

    Ability to drive sales through excellent service

    Understanding of visual presentation and how to impact sales floor commercially

    Ability to motivate a team with effective communication

    Additional Information

    The Rewards

    • 20% Staff Discount across all Frasers group Stores 
    • Monthly comission and incentives across a wide range of products
    • Excellent bonus scheme
    • Discounted gym memberships
    • Cycle to work scheme 
    • Clear career path opportunities and new exciting training programs

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