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Lead Makeup Artist - Pat McGrath Labs - Liverpool

Liverpool, Merseyside
Closing date
11 Jun 2024

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Lead Makeup Artist - Pat McGrath Labs - Liverpool

Company Description

For over twenty years, Pat McGrath has been concepting, launching, and developing luxury cosmetic brands, countless runway shows, breakthrough marketing campaigns and editorial spreads. With a creative vision that's made her a tour de force with an undeniable influence, Pat McGrath knows no boundaries.

As the Lead Makeup Artist for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-ne service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

    Job Description

    To continue the growth of our Brand, we are looking for an experienced make-up artist to join the team based in Flannels Flagship store in Liverpool on a part time basis.

    The Opportunity

    • Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
    •  Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
    • With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
    • Accountable for achieving sales goals and maintain consistent and regular appointment bookings 
    • Analyse sales and create strategies with management to consistently meet and exceed goals
    • An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
    • Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock & visual standards, to hosting and relationship building, you understand there is more to the customer experience than just selling 
    • Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
    • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
    • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors 
    • Own the planning and delivery of in-store events
    • Be confident to lead masterclasses and trainings both one to one and to a group
    • Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
    • Ability to build a clientele and a loyal repeat customer base. 
    • Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
    • Ensure compliance with all store policies and procedures
    • Champion our company culture and values


    • Experienced Lead Makeup Artist with a minimum of 3 years' experience     
    • Ability to perform high quality makeup applications that align with the brand service menu is essential
    • Confidently connects artistry and education to sales
    • Social/digital portfolio of work with significant following preferred
    • Comprehensive knowledge of current beauty trends and latest products
    • A great communicator. You will be able to positively engage with all customers with varying needs and requirements
    • Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor's activity, along with taking part in brand training
    • Known to be a sales and service expert. You'll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate 
    • Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
    • A confident coach, and self-driven to upskill and learn. Work with management, trainers and brand artists to learn brand expertise and develop personal artistry skills
    • An example of our values, a trusted and respected colleague
    • Able to work retail hours including days, nights, weekends and special events in a fast-paced work environment

    Additional Information

    The Rewards:

    • Generous Weekly/Monthly & Quarterly Commercial Bonuses
    • Stocktake Bonuses
    • Eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
    • Brand product allocation
    • Access to regular training and brand coaching days
    • Monthly Group Rewards and Recognition
    • Long Service awards
    • Join the Fearless1000 Incentive Scheme watch THIS video to find out more
    • We offer a wide range of Development Courses with National Qualifications
    • 28 Days Holiday
    • 50% Instore Uniform Discount
    • Discounted Gym membership
    • Group Wide 20% Discount across all Frasers Group brands

    This role is a part time role with hours varying on a week by week basis. 

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