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Assistant HR Manager - Knightsbridge, London

The Carlton Tower Jumeirah
Knightsbridge, London
Competitive + Excellent Service Charge
Closing date
20 May 2024

Job Details

Assistant HR Manager - Knightsbridge, London

About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, the Carlton Tower Jumeirah is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens.

About the Job:

An opportunity has arisen for a Assistant HR Manager to join us at The Carlton Tower Jumeirah. The main duties and responsibilities of this role are:

  • The ability to maintain and process confidential information without compromising the nature of the material or information.
  • To provide accurate and appropriate employment relations and general advice to line managers and colleagues as required.
  • To assist with investigation and disciplinary and grievance meetings up to Assistant Manager level, ensuring that correct procedures are followed, and administration is completed.
  • Own the exit process ensuring all leavers are interviewed prior to departure feeding back to the HR team as appropriate. All necessary exit steps are completed and communicating to relevant department (Security, IT, Linen Room). Ensure all departing colleagues have completed a returned a colleague clearance form, on or before their last day, as per HR compliance standard.
  • Own the probation process communicating/liaising with HODs of any extension or failure. Track and ensure probation reviews are received and saved in colleague files, Issue outcome letters.
  • To liaise closely with pensions and ensure that the BUPA Dental and BUPA Medical cash plan are updated and remain accurate at all times.
  • To Support with the organising, hosting and execution of recruitment drives, such as Recruitment Days.
  • To arrange Monthly and Quarterly HR Meetings and CCC meeting across 
  • Assist with Jumeirah International UK admin – starter, leaver, benefits and ad hoc.
  • To Assist the Learning and Development Manager with hotel tours for student groups, in a manner and style that is consistent with the atmosphere and ambience of the hotel.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Proven experience in human resources management.
  • Strong leadership skills with the ability to inspire and develop a high-performing team.
  • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
  • Thorough knowledge of employment laws, regulations, and best practices.
  • Exceptional problem-solving and decision-making abilities.
  • Collaborating with Others.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

  • Competitive salary + excellent service charge
  • 28 holidays inclusive of Bank Holidays
  • Extra holiday for significant Birthdays (21.30.40. etc.)
  • Life insurance
  • Next pension
  • Jumeirah perks website access – discount
  • F&B and Spa treatment discount
  • Lieu day if you work on Bank Holidays
  • Dry cleaning of uniform or Business attire
  • Meals on duty
  • Employee assistance programs
  • Wellness benefits – Chiropodist, Flu jabs, and more!
  • Taxi service after hours
  • Social events & recognitions programs
  • Ongoing training & development
  • Weeding/Baby gift
  • Cycle scheme
  • Internal transfer scheme
  • Eye test and discount for VDU users
  • Dental cash back plan
  • External transfer scheme


Company info
The Carlton Tower Jumeirah

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