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Room Service Waiter - London

Knightsbridge Hotel
London, Greater London
14.00 - 15.00 per hour
Closing date
16 May 2024

Job Details

Room Service Waiter - London

Are you passionate about delivering exceptional hospitality experiences? Do you thrive in fast-paced environments? Firmdale Hotels invites you to become a vital part of our dynamic team as a Room Service Waiter at our prestigious Knightsbridge Hotel.

Firmdale Hotels is renowned for its unparalleled commitment to providing guests with unforgettable experiences. With a portfolio of luxury boutique hotels across London and New York, we pride ourselves on blending unique design, impeccable service, and culinary excellence to create exceptional stays for our guests.

As a Room Service Waiter, you will be at the forefront of our guests' experience, ensuring their comfort and satisfaction throughout their stay.


  • Taking guests' orders with a friendly demeanour, offering knowledgeable recommendations when needed.
  • Delivering food promptly and efficiently, maintaining the highest standards of presentation and service.
  • Fulfilling any additional requests promptly and with attention to detail, ensuring guest needs are met with care and professionalism.
  • Collaborating effectively with colleagues to uphold a seamless guest experience and contribute to the overall success of the team.

What you Need:

  • You remain calm and focused in fast-paced environments, ensuring exceptional service even during peak times.
  • From order accuracy to presentation, you consistently maintain high standards in every aspect of your work.
  • You are genuinely dedicated to providing guests with memorable experiences, going above and beyond to exceed their expectations.
  • You excel at managing tasks efficiently and effectively communicating with both guests and colleagues.
  • You work collaboratively with your colleagues, recognising that teamwork is essential to delivering outstanding service.

What We Offer:

  • Competitive hourly rate of 14.00 - 15.00 per hour inclusive of service charge.
  • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Generous 30% discount off food and drinks at our restaurants and bars
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
  • And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:

  • Ham Yard Restaurant - two prestigious AA rosettes in 2024
  • Dorset Square Hotel - an AA rosette and an AA breakfast award 2024
  • Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel
  • Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
  • Manager of the year - Laura Sharpe, Cateys 2018
  • Hotel of the year - Group - Cateys 2018

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


Knightsbridge Hotel is situated on a quiet tree-lined street in the heart of Knightsbridge.

It provides all the facilities expected of a luxury hotel including concierge and high speed wireless internet access.

Company info
Knightsbridge Hotel

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