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Stadium Catering Retail Manager - Swansea

Swansea, Swansea (Abertawe)
Closing date
22 May 2024
Stadium Catering Retail Manager - Swansea

Stadium Catering Retail Manager

28,000 - 30,000 per annumMedicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts - up to 55% off cinema ticketsHealth & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts - Discounts with holiday companies such as TUI and ExpediaShopping discounts - Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH's and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby's first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsWho We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

You will be working at Swansea City Football Club both on match days and non match days. Stadium is home to both Swansea City Football Club and Ospreys Rugby Club.
Working in true partnership with our client, we will deliver a business that is guest focused, sustainable, exciting, innovative, and profitable. You will be integral to this vision and will be passionate about creating something special.Lead the retail team on event days, delivering event information and set out expectations for the day.Support the People Operations Team with the recruitment and training of the casual workforce including supervisors and managersEnsure they provide a customer focused experience, dealing with any customer service issues accordinglyReview efficiencies of all outlets, constantly striving to improve productivity and customer service, in accordance with our guidelinesAssess staffing levels and communicate with HOD's the retail plan and any requirementsPrepare the venue for opening at each eventAbout you:

Here is what you need to bring to the role:A communicative nature and strong work ethicExperience of planning and delivering world class hospitalityPrevious management experience within the hospitality sectorA keen eye for detail, strict organisation and an appetite for victoryIf you're looking for a challenging yet rewarding opportunity, where you have the freedom to be creative, innovative and really own your role, we want to hear from you.At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

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