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People Operations Coordinator - London Bridge, London

iQ Student Accommodation
London Bridge, London
Closing date
25 Apr 2024

Job Details

People Operations Coordinator - London Bridge, London

Being curious and open to new ideas? It's an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 81 sites across 29 UK cities their best year yet. Our London- and Manchester-based support teams are the oil that keeps the iQ wheels turning, providing our brilliant site teams (circa 600 employees) with everything they need to deliver a fantastic student experience every day.

The iQ Support functions cover everything from Real Estate and Legal to Marketing, People and Finance, but what we all have in common is our uncompromising commitment to doing the right thing, even when nobody's watching.  It's an IQ Thing!

What makes a great iQer?

iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential, you're already our cup of tea Ready to feel like you've got the best job ever?

Are you currently in a HR Coordinator role? Do you have brilliant attention to detail? Are you interested in joining a fabulous People Team? If so then this could be the role for you. We are looking for a People Operations Coordinator to join us here at iQ, you will perform tasks, activities and processes that ensure the effective administration of the people team and forpeople related queries of our iQers.   This role will support in everything to do with the employee lifecycle from welcoming and supporting onboarding of new iQers to helping current employee 's with processes or signposting them for guidance to making sure all is done for leavers.  You will be the go to support and engage with our people.

Key Responsibilities

  • Manage and maintain all people systems and platforms and ensure accuracy of data input
  • Monitor case management system and ensures all tickets are allocated to relevant functions and responded to promptly
  • Proactively engage with the business and assist with queries to the People team, escalating where required
  • Support Recruitment Lead in engaging with new joiners prior to commencement as well as new joiner inductions and calls at 3 months to ensure they are settling in
  • Produce reporting for distribution to the wider People Team
  • Keep up to date on legislative changes, updating letters to reflect where necessary
  • Support with any administration needed with the wider team including raising purchase orders and invoices
  • Work closely with Payroll and Benefits Coordinator to ensure all payroll changes are implemented by monthly cut off dates 

Experience and skills

  • Up to date knowledge of UK employment law and legislative changes.
  • Studying toward CIPD or currently CIPD qualified
  • Customer focus mindset and able to deliver great customer service
  • Highly organised, able to multi-task and prioritise effectively, with a high attention to detail
  • Excellent communication skills both written and verbal   

We work a hybrid working model with 3 days in our office in London Bridge.

Apply today and find out what its like to work at iQ!


  • 25 days annual leave, plus bank holidays (pro rata for part-time)
  • Additional day off to celebrate your birthday
  • Discretionary bonus
  • Pension: we match your contributions up to 8%
  • Gym Discounts
  • Life Assurance
  • Access to thousand's of discounts and offers at shops you know and love
  • Season ticket loan
  • Cycle to work scheme
  • Flexible working policy


iQ Student Banner

We're iQ Student, the 2nd largest provider of student accommodation in the UK. Our mission is to reimagine the student living experience, and give our Students their best year yet. We always look for passionate individuals who want to make a difference to our students' lives. In return we can offer you a fun working environment, excellent perks and we'll also help you to develop in your career with our awesome learning and development opportunities.

So what are you waiting for? Apply now and show us what you can do.  

Company info
iQ Student Accommodation

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