Skip to main content

This job has expired

CRM Manager - UPB Head Office

Urban Pubs & Bars
London, Greater London
Up to 35000.00 per annum plus bonus
Closing date
2 May 2024

View more

Job Details

CRM Manager - UPB Head Office

CRM Manger - Award winning pub, bar and restaurant group - London - Up to 35,000 + Bonus & Benefits

We have a fantastic opportunity for a creative and engaging CRM Manager to develop and implement the CRM strategy for Urban Pubs and Bars.

Who we are:

A London based company with a portfolio of over 40 eclectic properties and growing across London. Ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night, awarded 'Best Food-led Pub Company 2021' at the R200 awards and recently winning the '2023 Best Managed Pub Company' at the Publican Awards.

Our people play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food, awesome service and an experience not to be forgotten.

What's it all about:

  • Develop and implement CRM strategies that enhance customer engagement, retention and satisfaction.
  • Create personalised experiences for our guests.
  • Deliver the customer journey from a variety of sources (social, email, web)
  • Support the marketing team strategy
  • Create & deliver exciting sales opportunities, including activations and events.
  • Adhoc delivery of various projects

What's on offer:

  • Salary up to 35k p/a plus bonus
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • Regular incentives and socials - a fun, family atmosphere
  • 28 days holiday
  • Access to Licence Trade Charity
  • Good people know good people - an awesome referral scheme where you can earn up to 1000 per person
  • Access your Wages anytime through Wagestream
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme

Interested in hearing more, get in touch so we can arrange to meet up and show you some of our sites.


We're a growing brand of independent pubs, bars & restaurants in the heart of London. 

Urban Pubs & Bars was founded in 2014 by Nick Bring and Malcolm Heap and has since expanded to an estate of 40 pubs, bars and restaurants across London.

Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional operators who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key, whilst devoting tine and attention to the team that operate those sites is a major part of that investment.

We're always looking for talented people to join our team. If you're enthusiastic, full of energy, love being around people and have a passion for all things hospitality, then apply. 

Company info
Urban Pubs & Bars

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert