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Assistant Manager Apprenticeship - Great Malvern

ASK Italian
Malvern, Worcestershire
Up to 11.44 Per Hour + Benefits
Closing date
6 May 2024
Assistant Manager Apprenticeship - Great Malvern

ASK Italian Apprentice Assistant Manager / Level 3 Hospitality Supervisor Apprenticeship

Starting Role: Waiter / Waitress / Team Member

Pay: Up to £12.94 per hour & benefits.

Hourly Rate breakdown:

Up to £11.44 per hour, plus £1.50 per hour tronc average.

 At ASK Italian our people are at the heart of everything we do. ASK Factor is who we are and how we showcase our Full-Hearted personality. We're dynamic individuals who work together to achieve the same goals.

Our values and beliefs are packed full of Italian attitude and underpin everything we do.

Heartfelt - We genuinely love what we do and believe in what we say.

Respectful - We care about how we make people feel and our impact on the world around us.

Generous - We'll go that extra mile to make a difference.

Spirited - We're determined, always moving forward to be the best we can be.


As an ASK Italian Team Member we'll give you:

  • Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor.
  • Fantastic hourly rate, in line with our restaurant roles every step of the way, with a share of the tips on top.
  • 50% discount at ASK Italian and Zizzi restaurants (including drinks!)
  • Free meals on shift with a heavily discounted menu range too.
  • New dress code provided, including shoes.
  • 28 days paid holiday, pro rata.
  • Pension contributions
  • ASK Italian are closed on Christmas day, meaning you'll be able to spend Christmas exactly as you choose.
  • Online employee hub - ASK Italian's answer to social media, where you can see what's going on across the company and also see your rota, request holidays and have access to a huge range of further benefits including:
  • Access to wages earned through Wagestream,
  • Well-being and GP support for yourself and your family,
  • Discounts on loads of lifestyle brands including Cinema, Gym and Travel,
  • You'll be part of a great team, creating and enjoying fantastic experiences and making friends for life!


As an ASK Italian Apprentice we'll give you:

A bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Assistant Manager Role. Our CEO started out as a Team Member - where will your career take you?

Your role will include:

  • Demonstrating a passion for people, great service, and amazing food.
  • Working together with our back of house team.
  • Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards.
  • Ensuring orders are taken and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations.
  • Display confidence and strong menu knowledge.
  • Anticipating guests needs to ensure they never have to ask for anything!
  • Effective and professional handling of any customer complaint.


As an ASK Italian Team Member we'll ASK you to:

  • Have a huge passion for our Italian food, with the desire to learn and deliver our fabulous menu.
  • Step forward and Welcome our customers like a friend to your home.
  • Work as part of a team in a fast-paced environment with an eye for detail and a drive for excellent standards.

Upon completion of the apprenticeship course, you'll continue at ASK Italian full time in your role. Going forward, you can follow our career path and become an Assistant Manager and beyond!

With our amazing training, including our Italian Education and our fantastic development programme, we're the perfect place to keep growing, so come join us, and be a part of our team!



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