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Night Hotel Front Office Host - Chessington, London

Employer
Chessington World of Adventures Resort
Location
Chessington, London
Salary
£11.72/Hr.
Closing date
23 Apr 2024

Job Details

Night Hotel Front Office Host - Chessington, London

Roles & Responsibilities

You will be the first point of contact for guests during their stay of an evening through to the morning. Assisting guests with check in and any enquiries that they may have to ensure high levels of satisfaction are delivered ensuring they are provided with all the relevant information needed to get the best out of their stay.

Day to day this role will include:

  • Meeting and greeting guests and assisting with luggage, if needed
  • Dealing with any guest problems, complaints or compliments and pass on any relevant information to the Hotel Nights Manager
  • Maintaining the inside and outside public areas
  • Preparing for the following day’s events in our conference centre

Qualifications & Experience

We need you to come with the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver a ROARsome experience to our Guests!

Due to the nature of this role you must be age 18 or over.

Fixed term contract to November 2024. Working weekends and bank holidays as required.

Shift times are from 9.30pm - 7.30am.

Benefits

  • A competitive hourly rate
  • Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
  • 25% discount in our on-site retail shops and restaurants
  • 40% discount on Lego
  • Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
  • Ongoing training and development opportunities

GBP £11.72/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

 

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