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Server/Waiter/Waitress - Central London

Central London
Up to £15.50 per hour Inclusive of Service Charge
Closing date
22 Apr 2024

Server/Waiter/Waitress - Central London

Hours: 30 hours per week

As a Server/Waiter you will coordinate the service station and communicate with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Always wearing a smile and ensuring product knowledge is high. Our Servers are key to any successful guest experience in one of our restaurants. You will be assigned to one of our restaurants as your main point of work but will have the opportunity to support across the other outlets to further your knowledge.

Eataly London is home to four restaurants all focused on providing high quality Italian food:

  • A traditional Italian grill restaurant - Terra.
  • A classic, high quality, casual Italian - Pasta + Pizza.
  • A marketplace restaurant, complete with fresh food counters - Cucina del Mercato.
  • An outdoor restaurant - La Terrazza.


  • Uniform allowance.
  • Tronc Scheme.
  • Free meal on shift.
  • Training dedicated to personal development and careers progression opportunities.
  • 20% employee discount across retail, bars, and restaurants.
  • Uncapped "Refer a Friend" bonus scheme.
  • Lifestyle and culture discounts through our benefit supplier.
  • Cycle to work scheme.
  • 30 days holiday allowance that increases with length of service up to a maximum of 36 days.
  • Technology and gym benefit available.
  • Healthcare cash plan scheme.
  • Employee assistance program.


  • Greets guests and presents them with the menu.
  • Informs guests of specials, menu changes, answers questions regarding food and beverages.
  • Consistently maintains outstanding knowledge of all food and beverage menu items.
  • Assures needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit, such as allergies and/or dietary requirements.
  • Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system.
  • Prepares the bill when asked, presents, accepts payment, and provides change or credit card receipt. Follows appropriate accounting procedures.


  • At least 1 year experience as a Server or Waiter in a restaurant.
  • Willingness to learn product knowledge.
  • A positive confident attitude.
  • Ability to be flexible and work evenings, weekends, and bank holidays.
  • Willingness to support multiple teams.
  • Right to work in the UK.
  • Fluent in English.

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