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Head Bartender - London

Royal Lancaster Hotel
London, Greater London
£30000.00 per annum plus tips
Closing date
7 May 2024
Head Bartender - London


Are you the type of person that gets out of bed on the right side every day? If so, we'd like you to come and join our happiness as our Head Bartender in one of our Lounge Bar!

Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.

As a 'Sunday Times Top 100 Best Companies to Work For', you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career!

Joining our independently owned and 5 Star hotel as Head Bartender, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

Complimentary night stay for 2 at the Royal Lancaster London
Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
Employees and Friends & Family rates across our sister properties
Perkbox membership which gives you exclusive access to variety of discounts ranging from healthcare and wellness to everyday shopping, restaurants and travelling!
Complimentary meals on duty
Uniform provided and laundered complimentary
Refer a friend bonus
Cycle to work & workplace pension schemes
Annual season ticket loans
Employee recognition schemes and Social Committee events including gala dinners and much more!

In your role as Head Bartender, you will work with proactive and energetic team members passionate about service. Our team is always contributing to our success by providing new ideas and being dynamic. There is always something new and fun happening making this a fulfilling place to be!


  • Ensure to maintain a personal attitude of a high standard and quality, which produce efficiency and productivity of the department.
  • Deal with assigned projects and duties managing time in an efficient way.
  • Ensure that opening and closing are completed as per agreed standards.
  • Ensure that the restaurant is set up properly for each service, that the team members are following grooming standards and that all the service stations are fully stocked, clean and free of damage.
  • Lead the team to ensure they provide polite and efficient service at all times, ensuring daily briefings are conducted, opening & closing duties and assigned tasks are completed, preparing floor plans, and focusing on customer service.
  • Monitor the quality of product and service via spot-checks, quality checks, observation and feedback.
  • Assist with clearing, re-setting tables, taking orders, serving food and drinks, and other operational duties when necessary.
  • Monitor clock in and out (or sign-in and sign-out for agency) of the team members on a daily basis and take corrective actions when needed;
  • Record absence, sickness, or lateness and prepare the backup documents or leave comments for payroll when necessary;
  • Collaborate with the assistant manager and/or outlet manager in producing an accurate timesheet weekly.
  • Collaborate with the assistant manager and/or outlet manager in monitoring and controlling PAR levels, stock ordering needs and correct ordering procedures.
  • Deal with guest complaints and seek a positive outcome.
  • Communicate effectively with the team, peers and higher management.
  • Assist in other Food & Beverage areas as and when required.
  • Responsible for creating a seasonal cocktail list

We're more concerned with what's in the glass not whether it's half full or empty so come and pour some happiness into yours by joining our team!

All applicants must be legally eligible and hold the required legal documents to work in the UK.

We are unable to provide sponsorship at this time.

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