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Safety & Engineering Contract Adminstrator - London

Virgin Active
Greater London, England
Closing date
17 Apr 2024

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a Safety & Engineering Contract Administrator to join our  Facility, Safety & Engineering Department.

The Safety & Engineering Contract Administrator is responsible for  ensuring Service Contract standards are met and that all reports are maintained centrally for all sites at all times and highlight non-compliance to the Contract and Compliance Manager.

The Role

  • Maintaining Service Contract reports and ensure that these are completed, tracked and reported on as required through a structured maintenance management system.
  • Supporting club staff and Service Contractors in facilitating service visits and obtaining service visit schedules to ensure these are completed within SLAs 
  • Raising any follow-up actions logged on the service reports onto the CAFM system or Facilities Folders
  • Raising service contract POs and support VA Accounting team as required in maintaining contractor accounts
  • Maintaining the integrity of the on-file information relating to the building fabric, plant and equipment so that planning can be completed centrally and without the need for extensive club visits.
  • Supporting the Safety & Engineering team in ensuring 100% completion of Contract PPMs 
  • Maintain and update technical specification documents as required and in consultation with the Regional Safety Advisor and Regional Facilities Manager.


  • Experience managing contractors and suppliers through structured Service Level Agreements (SLAs).
  • Ability to communicate effectively at all levels with the ability to recognise when to escalate issues.
  • Experience with a multisite computerised maintenance management system.

Our Perks

  • 25 days (excluding bank holidays) annual leave – and we want you take them
  • Access to The Peoples Pension, with our contributions at 3%
  • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
  • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
  • You will join Virgin Family - where not only can you  communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) 
  • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
  • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
  • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
  • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
  • Access to ePoints, offering loads of online discounts to retailers.
  • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

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