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Team Member - The Old Cock Inn - Harpenden

Employer
Wells & Co
Location
Harpenden, Hertfordshire
Salary
£8.60 - £11.44 per hour plus tips
Closing date
7 May 2024

Job Details

Team Member - The Old Cock Inn - Harpenden

The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We're what you might call a 'proper pub' serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.

We will provide you with a great package:

  • Competitive hourly rate + tips
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Fun culture surrounded by a supportive team
  • Free food when on shift
  • 30% dining discount of all managed houses
  • Employee Assistance programme
  • Benefits portal
  • Refer a friend bonus
  • Career development programme
  • Great working environment and great prospects!


Your role:

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive team member

You will need to demonstrate:

  • Previous experience working front of house in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and grow with us

If the above sounds like you we'd love to hear from you.

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