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Recruitment Manager - Knightsbridge, London

The Carlton Tower Jumeirah
Knightsbridge, London
Competitive + Excellent Service Charge
Closing date
22 Apr 2024

Recruitment Manager - Knightsbridge, London

About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, the Carlton Tower Jumeirah is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant Al Mare.

About the Job:

An opportunity has arisen for a Recruitment Manager to join us at The Carlton Tower Jumeirah. The main duties and responsibilities of this role are:

  • Evaluate current recruitment processes and identify opportunities for improvement. Collaborate with the recruitment officer to develop and implement strategies to streamline and optimize these processes, ensuring a seamless and efficient experience for both candidates and hiring managers.
  • Provide strong leadership and guidance to the recruitment officer, fostering her professional growth and development. Offer ongoing mentorship, training, and feedback to empower her to excel in her role and contribute effectively to the recruitment team.
  • Work closely with the recruitment officer to develop and execute recruitment strategies aligned with the hotel's organizational goals and objectives. Leverage your knowledge of the luxury hospitality industry to attract top talent and maintain the hotel's reputation for excellence.
  • Implement initiatives to improve communication, feedback mechanisms, and overall candidate satisfaction throughout the recruitment process. Ensure that candidates receive a personalized and positive experience that reflects the hotel's commitment to exceptional service.
  • Drive ongoing improvement initiatives to make the recruitment process more effective and efficient. Identify opportunities for cost savings and efficiency improvements and implement technology solutions to streamline recruitment workflows.
  • Participation in Recruitment Events: Represent the hotel at recruitment events, job fairs, and networking opportunities to attract talent and promote the hotel as an employer of choice in the luxury hospitality industry.
  • Audits and Process Improvement: Conduct regular audits of recruitment processes to identify bottlenecks and areas for improvement. Collaborate with the recruitment officer to implement solutions that enhance efficiency, effectiveness, and compliance with relevant regulations.
  • Candidate Communication Management: Provide ongoing support to the recruitment officer in managing candidate communication, including responding to inquiries, scheduling interviews, and providing feedback. Ensure that all interactions with candidates reflect the hotel's values and commitment to excellence.
  • Collaboration with Stakeholders: Collaborate effectively with hiring managers, department heads, and other stakeholders to understand their recruitment needs and align recruitment strategies accordingly. Build strong relationships and ensure clear communication channels to facilitate the recruitment process.
  • Ensure that all recruitment activities align with the hotel's brand standards and values, reflecting our commitment to luxury, excellence, and hospitality in every interaction with candidates.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Proven experience in recruitment or talent acquisition, with a focus on process improvement and optimization.
  • Strong leadership skills with the ability to mentor and motivate team members.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Analytical mindset with proficiency in data analysis and reporting.
  • Familiarity with HRIS and ATS systems.
  • Leadership skills

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

  • Competitive salary + excellent benefits
  • 33 holidays inclusive of Bank Holidays
  • Private medical insurance
  • Life insurance
  • Nest pension
  • Extra holiday for significant Birthdays (21.30.40. etc.)
  • Life insurance
  • Next pension
  • Jumeirah perks website access – discount
  • F&B and Spa treatment discount
  • Lieu day if you work on Bank Holidays
  • Dry cleaning of uniform or Business attire
  • Meals on duty
  • Employee assistance programs
  • Wellness benefits – Chiropodist, Flu jabs, and more!
  • Taxi service after hours
  • Social events & recognitions programs
  • Ongoing training & development
  • Weeding/Baby gift
  • Company sick pay
  • Travel card season ticket loan
  • Cycle scheme
  • Internal transfer scheme
  • Eye test and discount for VDU users
  • Dental cash back plan
  • External transfer scheme


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