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Spa Assistant Manager - Accommodation Available - Broadway, Worcestershire

Employer
The Lygon Arms
Location
Broadway, Worcestershire
Salary
£28,000 per annum - service charge- circa 2,5k per year - team meals on duty
Closing date
7 May 2024

Spa Assistant Manager - Accommodation Available - Broadway, Worcestershire

This charming old coaching inn sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history, coloured by the many characters who have stayed here, from Oliver Cromwell to Elizabeth Taylor and Richard Burton. There’s a new spa tucked away in a tranquil corner of the hotel, but to unwind in the fresh air, pull on your wellies and explore those beautiful rolling hills.

The Lygon Arms - Spa Manager 

  • To take ownership in producing an accurate breakdown of all spa reports and profit margins on a daily, weekly and monthly basis and attend monthly Finance and HOD meetings
  • Confident in the; Control, Manage and adjust all stock inventory within agreed monthly timescale and ensure that the correct usage of Purchase orders is maintained
  • Manage and control Department expenditure within agreed budgets.
  • Be passionate in initiating and developing special events to increase public interest gaining maximum attendance and profile awareness
  • Liaise regularly with the Hotel General Manager and Spa Director to continually update on current affairs.
  • Take ownership and ensure that all areas of the Spa run smoothly and effectively as per the standards set by the Company.
  • Deal with customer queries and complaints with confidence and to ensure they are resolved efficiently and professionally
  • Identify training and development needs for all staff members; liaise with the HR Department to ensure they are in line with the specifications of the Company.
  • Hold regular meetings with all staff to ensure effective communication and control
  • Complete all staff appraisals, managing and  develop  the team with guidance  from the HR Department and Spa Director
  • Liaise with Spa Director and HR Department on all Recruitment and Selection needs.

Spa Manager - What's in it for you?

  • £28,000.00 annual salary
  • Service charge paid monthly (non-contractual) - circa 2,5k per year
  • Free team meals included on duty
  • Staff accommodation available near the hotel
  • Awards of Excellence recognition
  • Length of service gifts
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Team Rate at our Iconic Luxury Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatment and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events, seasonal gifts and much more…

 

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