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General Assistant - Nights - England

Employer
BaxterStorey
Location
Settle, North Yorkshire
Salary
Competitive
Closing date
19 Apr 2024

Job Details

General Assistant - Nights - England

Job Description

To provide a welcoming and friendly customer experience , delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.)

  • Greet customers as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
  • Deliver excellent customer service to ensure high levels of customer satisfaction and 'Pride' "we can and we will" customer experience.
  • Assist in a wide range of preparation, cooking and serving of food.
  • Serve meals, snacks and drinks including taking payments at tills using cards and cash, resolving and clarifying purchase choices and special offers.
  • Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
  • Clean all equipment, crockery and cutlery as required.
  • Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
  • Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.
  • Take delivery of stock including food/provision, checking and accounting for such items.
  • Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
  • Ensure all raw materials and packaging materials are stored in the correct areas of the site.
  • Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
  • Participate as a HACCP Team member if required
  • Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
  • Ensure all production and quality records are completed accurately and on time.
  • Ensure all traceability requirements are fully complied with.
  • Where relevant, to carry out activities required by the accredited FSQMS.
  • Carry out tasks as requested by your supervisor/manager.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

  • Ability to work as part of a team
  • A flexible approach to working hours
  • Be supportive of colleagues

Nurture

  • Keen to learn on the job
  • Hold Food Safety Level 2 (or be able to achieve on appointment)

Pride

  • Be honest and trustworthy
  • Able to work independently
  • Have a can-do approach

Planet

  • Hygienic approach and manner
  • Committed to zero harm and sustainable practices


Company Description

Baxterstorey at Amazon, Barlborough ( MAN4)

Part Time: 24 hours per week ( 3 nights per week )

Salary: 11.44 per hour

Location: Amazon , Barlborough

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!



Qualifications

  • Have a contagious passion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values


Additional Information

For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.



Company

BaxterStorey offers a wide range of contract catering services to business and industry.

As the UK’s leading independent contract caterer we offer a personal service that focuses on fresh food.

We tailor our services to each client’s individual needs and ensure that we provide the people to deliver the exceptional.

Following our newly gained contract with British Airways, we are keen to hear from talented and ambitious individuals.  Our objective is to ensure the food and service at airport lounges are of an impeccable standard, every time.

You will be working in a fantastic environment at Heathrow airport where the focus is quality, quality and even more quality.

There are exciting opportunities ranging from Management positions to Chefs, and lounge hosts amongst others.

Excellent presentation, communication and man management skills are required for senior positions, and all will require individuals to demonstrate a real passion for food and service with bags of enthusiasm.

Company info
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BaxterStorey

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