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Driver | LCH London Cycle Hire

Serco Leisure
£26.036 to £26036 per year
Closing date
5 Mar 2024

Job Details

Job description:

Job Title: Driver

Address: Penton Depot

Contract Type: Permanent, Full Time

Working Hours: 40 hours per week12-hour shift patterns 4 days on 4 days off and Monday to Friday shifts available

Salary: £26,036.66 per annum + Excellent Benefits



London's public bike sharing scheme is available 24/7, 365 days a year. There are more than 12,300 bikes, 500 ebikes and over 800 bike docking stations across London to help you get around quickly and easily. The scheme recently expanded to Southwest London so now you can saddle up anywhere from Shepherds Bush to Canary Wharf and Wandsworth Town to Camden Town.


You will be the public face of Serco’s London Cycle Hire team in the community, representing the business in a very positive way and interacting with members of the public in a friendly and approachable manner.  


As the Redistribution Driver you will drive across London redistributing Santander Bicycles to increase customer hires and to collect Bicycles for Service and Repair to return to the depots. In addition, work with team leaders to battery manage the active eBikes on the scheme, ensuring these are charged and available to hire for customers. You will also work with Control Centre colleagues to ensure the maximum number of Bicycles can be collected and redistributed each shift, minimising lost time, and providing great service for Londoners.


This is a role that is vital to the success of the Cycle Hire Scheme, and we are looking for candidates that take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our Redistribution Drivers directly contribute to making London a greener place to live and visit and are responsible for making sure our bikes are safe for all to use, so it is important that you are able to take that responsibility seriously and are a considerate and courteous driver.


You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as On Street and Redistribution Operatives who now hold Team Leader, Operations Manager and Contract Manager titles.


We are dedicated to the ongoing development and career progression of our On Street Mobile Operatives, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.


What do I need to do the role?


To be considered for a position within our team, you will have excellent customer service skills, experience of driving around the London area and a full UK Manual driving licence that you have held for at least 1 year. A driving assessment will take place if you pass your interview.


We are looking to hear from candidates who will go the extra mile for our customers, answering queries patiently and politely and can be the public face of the London Cycle Hire Scheme.


At times, we may ask you to assist our On Street Mobile Operative teams with on foot and bicycle patrols to collect and return abandoned bikes so it would be preferred that candidates are flexible and willing to undertake additional duties.


Previous experience of working within the Micromobilty sector is not essential as we will provide any additional training you may need.


Please note, this position is subject to random drug and alcohol testing.



Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution



Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few!  Our teams are hard-working, friendly and above all passionate about leisure and fitness!

We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. 

Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time

We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.



Company info
Serco Leisure
0345 010 4000

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