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Customer Service Assistant - Chester

Tenpin Ltd
Chester, Cheshire
7.75 - 10.42 per hour
Closing date
28 Feb 2024

Job Details

Customer Service Assistant - Chester

We are coming to YOU - Join our Chester Team!

Get ready for a blast, as we unveil an exciting, state of the art family entertainment centre in Chester.

Love the buzz of a bustling bar? We're hiring team members who bring energy, creativity, and a passion for serving up fantastic drinks to our customers.

TENPIN IS NOT JUST ABOUT BOWLING... We are all things entertainment! Arcade Machines, Pool Tables, Cocktails, Pizzas, and Nibbles! Oh! And not to forget our Houdini's Escape Rooms, Karaoke Rooms, and 4D Laser Arena. We have something for the whole family to enjoy.

A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!

The Role

You will deliver a first-class service to our customers by serving drinks, managing stock levels, and maintaining our high standards of cleanliness while adhering to UK licensing objectives.

You will also be trained across all key areas of the centre, to ensure that you are able to provide support to the team and deliver the best possible customer service.

We're looking for confident, friendly candidates with outstanding customer service skills. Given the responsibility of serving alcohol, candidates must be at least 18 years old, in compliance with UK law.

Skills You Need

  • Previous bar experience
  • Full of determination, enthusiasm, and the ability to thrive in a fast-paced environment.
  • Able to provide outstanding customer service and strong communication skills
  • Full flexibility in your working schedule, especially evenings and weekends.
  • Be approachable and helpful
  • A strong team player
  • Can multi-task and have exceptional organisational skills

Our Fantastic Benefits

  • Tenpin Treats - Retailer discounts, Smart Tech, and Best Doctors
  • Free Bowling for family and friends
  • Free Food
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.

What Happens Next?

Ready to kickstart your career with us? Hit the "apply" button now and complete the short application process (2 mins).


Tenpin Ltd (part of Ten Entertainment Group Plc - is one of the UK's largest bowling operators, with 40 entertainment centres spread across the UK.

Tenpin Ltd has recently been acknowledged as a "Best Workplace" by Great Places to Work(r) in 2017 and currently holds Investors in People accreditation GOLD standard.

We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. 

With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years.

Bowling is a fantastic leisure activity, our sites have licensed food bars, American pool, and state of the art arcade areas. Not to mention Sector 7 our laser combat arena and our Pingo's soft play areas.

Do you fancy being on the Winning Team?

Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on board!

Company info
Tenpin Ltd
02034 410700
Aragon House
Milton Keynes
MK43 0EQ

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